Q: What materials do you use?
A: These eyes are made out of resin. From November 2019 I use plus special resin layer on every eyes, to made them more shiny and protect the eyes from scratches. This protective layer is acetone and alcohol resistant.
Q: Have you any Guarantee?
A: Available Guarantee:
If the following happens to the eyes:
- Damage during transport
- Lost mail (please check your address)
- Yellowing during the first year
- Softening or cracking
You are protected by my guarantee program which lets you choose between a refund or the remake of the eyes in question free of charge.
Please contact me if any of the upper happens to your eyes.
Q: How can i order the eyes?
A: Please contact me and let me know what you need.
Q: Do you take commissions?
A: Yes. You can pay after the eyes are finished and you really like them. You can refuse the eyes you commissioned, then it will be uploaded in-stock, but your slot will be lost. Attention: you pay for eyes, but not for my desing rights. It is not my goal to make the same eyes every time. Each iris is individually sculpted by hand, but it is inevitable that I use the same color and/or technique again.
Bigger sizes are usually not in-stock, if you need bigger size, please let me know. Available sizes: 8-10-12-14-16-18-20-22 mm
Q: How can i pay?
A: PayPal only.
Q: I wrote you to buy a pair of eyes from in-stock, but you answered it was sold. Why?
A: Unfortunately somebody else bought those eyes before you in the same hour. It happens sometimes but in this situation, i will create similar eyes for you.
Q: My favorite eyes are SOLD. Will you create them again?
A: Of course YES, please contact me and let me know your wishlist. I will do my best to made that eyes in-stock again.
Q: What is the shipping time?
A: After the payment i will send the package on the next workday. The shipping time depends on the posts, but usually it is 2 weeks.
Pandemic Shipping Information:
Worldwide, mail traffic has slowed down due to the coronavirus epidemic. (can be 2-8 weeks) Restrictions have been introduced in several countries, which has also made it difficult to deliver mail. The situation has narrowed the opportunities. It has become obstructed or impossible to deliver outgoing mail in some directions or countries.
Obstacles to international mail traffic mean that there is a slowdown which may affect the time of delivery.
I CAN sending packages into the following countries at the moment:
|Democratic Republic of the Congo|
|Great Britain and Northern Ireland|
|Republic of Korea|
|United Arab Emirates|